INDUCTION -- TIME TO SHAPE -- HR TO LEAD THE SHOW
A driver once told me that as a child when he was drawing
water from a common well, the bucket by the mistake of someone who tied a loose
knot went down the well and he was threatened by many other users of the well
that they would get him beaten by his father and all claimed the drowned bucket
to be theirs. The poor driver as a child knew that his angry father would beat
him up without enquiry and was worried each time the persons who threatened him
interacted with his father. For a week he did not tell his father but spent
under fear till the real owner solved the issue.
The behavior of his father made the boy distrust him for any
moral or emotional support especially in a dispute or crisis forcing him to
develop a character that was nervous fearful and shy in dealing the unknown. As
a driver he always feared quarrel by others who may commit traffic offense.
In another case when I had guests staying with me the boy
came running from the ground looking tense and calling his mother. The boy
isolated his mother and secretively spoke. The mother gave him a ten rupee note
and the boy looking relieved ran back to the ground. The boy had hit the
cricket ball out of the ground and the other boy who owned the ball picked up a
fight with him supported by others and wanted ten rupees to replace it. Having
got isolated he ran to his mother for help and solace. The boy was embarrassed
more because he felt that he created a problem at a place where he came as a
guest. The act of the mother was truly
ideal as, 'while in crisis rescue' is the best way to build trust, confidence
and a sense of belonging.
The above two incidents may be routine affairs in child
upbringing but such experiences have a strong effect in building the
personality. The experiences coalesce with the innate nature of the individual
be it soft or belligerent and come out through their behavior. A HR head especially during induction and
training has to deal varied personalities developed through wide ranging
upbringing models be it suppression due to caste, creed, educational and
financial strengths of elders, and quality of parents' behavior as also
pampered, fulsome comforted, and carefree who tend to be aggressive or hostile
or uncompromising.
A submissive person
gets more timid when small mistakes are not accepted as normal process but is
chided, disapproved or blamed and ends up worrying of committing mistakes or
going wrong and not conforming. While inherent personality does not change
easily, the attained traits due to past treatment gets changed with positive
handling though the process is slow.
During the induction, it is the duty of HR to ensure that
the timid focuses more on his inherent strengths which would help him grow
confident and the unfriendly learns to treat colleagues with regard. The inhibitive
persons would always be hostile secretly and friendly outwardly. They need to
be taught to open out so that they don't grow enmity in the mind and cooperate
outwardly.
The shaping of new joiners into team members that too when
they are fresh from college to focus their energies towards doing work and
growing as independent individuals is the basic responsibility of the HR team.
If the individual gets an environment where none inculcate behavioral ethics and
communication discipline the damage to their personality would be much more as
they are no more children and with wages dropping in their bank account they would
feel as if the whole world is on their feet and they have achieved their life
goal. But this is the beginning of life and that they have to take charge of it
to shape their body and mind in the right path to reach their personal goal in
life is a lesson HR team has the moral duty to teach without preaching but
instill in a gradual hand holding manner.
Building coherence to a bundle of emotions and personalities
is the true character of a successful HR.
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